OmexaOS Agents
Channels
Put the same agent on your website and on WhatsApp, and manage both from one workspace.
One agent, wherever people ask.
- Website chat with one snippet
- WhatsApp Business connected to your own number
- Every conversation from both channels in one inbox
Answer where they are
People ask on the channel they already use. Bind an agent to each and it answers there with the same knowledge.
Your number, your account
WhatsApp connects to your own business account, so conversations belong to you.
One place to manage
Every channel’s conversations land in the same inbox, whichever agent answered them.
Works well with
Website chat widgetA chat bubble that looks like your brand.Visitors who would have left without asking start a conversation instead, and it is your brand that answers them.WhatsApp broadcastsMessage the contacts who asked to hear from you.You can reach the people who opted in at the moment it matters, an open day or a deadline, without another tool.Shared inboxEvery conversation in one place, and a person can always take over.Nothing lands in a personal inbox only one person can see, and a colleague can rescue any conversation before it is lost.