OmexaOS Agents
Shared inbox
See every conversation across your channels, take over from an agent, reply, leave notes for the team and hand back.
Every conversation in one place, and a person can always take over.
- Every conversation from every channel in one list
- Take over from the agent, reply, then hand back
- Internal notes the contact never sees
- Status and tags to keep the list under control
A person when it matters
Take over any conversation. The agent stops replying until you hand it back.
The team in the loop
Leave a note for a colleague on the conversation itself, not in a separate chat.
Nothing forgotten
Every transcript is kept and searchable, with the lead the agent captured alongside it.
Works well with
ChannelsOne agent, wherever people ask.You meet people on WhatsApp where they already are, instead of asking them to come to you and fill in a form.AI agentsAgents that start from what your website already says.The questions that repeat all day are answered without a person, so your team spends its time on the ones that need judgement.Agent analyticsWhat your agents handled, and what it saved you.You can put a number on what the agents handled and what it saved, which makes the renewal decision easy.